 |
SSA Lenny Rachlaw and Patricia Marino (Hallmark representative) keep the Providence Post Office stocked with greeting cards. |
Providence Sales & Service Associate Lenny Rachlow handles all of the ready post and greeting cards in the Providence Main Post Office. The office is ranked 5th in the nation for greeting card sales.
Here are some of the reasons why they are ranked so high. "One thing that Lenny does is every day before we open, he makes sure the cards are neatly displayed. He also requested from our Hallmark representative small card holders that we have strategically placed on the queue line," said window supervisor Tracy Pirie.
Lenny also places funny "Birthday' cards in the displays daily. If there is a holiday, he also places the holiday cards in the displays. Some of the clerks offer cards as their additional item. And the large cardboard card display is placed just to the right of where the customers stand in line. It is great to see customers reading the cards while waiting to be called.
 |
SSA Lenny Rachlaw helps a customer with Ready Post. |
Providence is also ranked 6th in the nation for all ready post products. They place a few of the decorative boxes on display on the slat wall and also have each of the white ready post boxes put together in a pyramid with the price and size of the box on each display box.
"This makes it easier for the customer to choose the correct size box. We keep the product neat and well stocked during the day. Lenny keeps an eye on the levels of product that we have, if we start running low on cards , we perform an audit on that item and let our Hallmark representative know our concerns, said Pirie.
